Privacy Policy

Introduction

Trinetra Tours™ Private Limited is an inbound tour company committedto maintaining the security and confidentiality of the personalinformation gathered and used on the www.trinetratoursindia.com website ("hereinafter the Website"). This Privacy Statement covers www.trinetratoursindia.com.

Information Collected

Trinetra Tours™ Private Limited collects information that you voluntarily provide to us on the Website. The types of personal identifying information ("PII") that may be collected on the Website are customer name, names of companion travelers, mailing address, e-mail address, Telephone Number(s), date of birth, passport information, credit card and payment information. Non-personal data that you voluntarily provide to us may be collected on the Website during your usage of the site.

Children and individuals under 18 years of age are not permitted to make payment transactions on our site.

Information Use

Trinetra Tours™ Private Limited gathers, stores, and processes the PII received on the website in order to process payments for travel products and services purchased by you . Trinetra Tours™ Private Limited may share your information with its authorized technology, marketing and service providers. However, Trinetra Tours™ Private Limited does not sell, share, rent, or trade personal information to third parties for promotional purposes. The suppliers of travel inventory (hotels, airlines, etc.) that receive your information may have privacy policies that are different than this Privacy Policy. Our credit card processing uses your PII solely to facilitate the completion of your travel booking.

We may share the information you provide, including PII, with third parties in a legal proceeding, when there is reason to believe that illegal or fraudulent activity has or may occur, and/or in certain corporate transactions provided the recipients of the data in these transactions are contractually obligated to abide by this or a similar Privacy Policy.

Trinetra Tours™ Private Limited may automatically collect statistics about your visit to our Website when you visit the Website. This information does not identify you as an individual and it is intended to gather information about your visit to our Website. The types of information that may be collected is your IP address, and, pages visited on the Website. This information is collected through the use of tracking technologies such as log files and web beacons.

Option To Control Information

PII does not have to be revealed when you visit the Website. Nevertheless,Trinetra Tours™ Private Limited may collect data about your use of the Website; this data will be anonymous and will not be linked to any PII unless that information is provided voluntarily. This information is collected to help us improve our Website and service.

Communications From The Site

You will receive transaction or service related communications from the Website when you purchase travel products and services through our Website. Additionally, you may receive promotional communications from us if you choose to receive these communications.

Blogs And Testimonials

If you comment to a blog or post a testimonial on this Website, you should be aware that any PII you submit can be read, collected, or used by other users on these forums, and the PII can be used to send you unsolicited messages. We are not responsible for and will not protect the privacy of the PII you choose to submit in these forums.

Service Providers

We use third parties to provide credit card processing, email services, web-analytics, and live-chat services on our Website. When you sign up for these services, we will share your PII as necessary for the third party to provide the services. These third parties are prohibited from using your PII for any other purpose

Security And Confidentiality

The security of your PII is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we protect the information using a very secure technology. We follow generally accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

We reserve the right to disclose your PII as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, or legal process. In addition, Trinetra Tours™ Private Limited may disclose certain information in cases of fraud or abuse of the Website.

Changes To This Privacy Statement

Changes to this Privacy Statement may be made from time to time. If any change is unacceptable to you, you may edit or remove your information subject to the restrictions noted herein. Trinetra Tours™ Private Limited reserves the right to modify this Privacy Statement at any time, so please review it frequently.

Contact Us

If you would like to contact us regarding this Privacy Statement, you can reach us by our mailing address at Suite 607, Ansal Majestic Towers, Vikas Puri, New Delhi - 110018 or by email at tours@trinetratoursindia.com / accounts@trinetratoursindia.com

Client Testimonials

The Proof Of the Pudding Is in Eating it. Suggest Check The Feedback Of Guests Who Have Tasted The Trinetra Pudding!
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I have now traveled with Trinetra Tours twice, once to the north-west of India, for 3 and a half weeks, and recently on a 5 week trip to South India and Sri Lanka. I have found the company outstanding in many ways: from their flexibility in collaborating with me to create and modify the itinerary, their choice of superb and varied hotels, many of them heritage properties, and their excellent guides and great drivers. Both Tapas, the owner, and the others who work for him, are endlessly gracious, accommodating and warm when dealing with any of the uncertainties that may occur. Trinetra Tours has helped make my trips to India comfortable, stimulating and magical.

– 327Jill

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When starting my research for a private holiday to North India and Nepal for myself and my wife, I was looking for a local tour company that could help arrange all aspects of our holiday. We had already decided the places we wanted to visit and contacted trinetra after seeing the great reviews
My initial contact for trinetra tours was with Mahendra Pal. We wanted to travel to Amritsar, Varanasi, Khajuroho, Gwalior, Orchha, Agra, Delhi. Then onto Nepal where we went to Kathmandu, Pokhara, Bandipur and Nagorkot. He helped us arrange the best way to get round to seeing all these places. Mahendra Pal sent constant emails and always replied immediately if we had any questions or concerns about certain areas. We were very impressed with their knowledge of all the areas. After the itinerary was arranged, we were passed on to Diksha. She and her team, including Sahil who we met in Delhi, put together all the hotels, flights, trains cars, guides etc.. Again we had excellent communication via email as we wanted specific hotels, and to see certain things. They met all our requirements or suggested a suitable alternative. At all times, we felt very confident with this company. 
We travelled from 16th February to 16th March. From the start of our holiday to the end, I don’t think we can express how wonderful our holiday was because of Trinetra Tours. We were met everywhere by tours reps, drivers, and guides. All were excellent. Diksha always telephed at various hotels if there were any slight changes so we always knew what was going on. Also to check if we were happy with everything. They always accommodated us if we wanted to do something different. Special thanks to Jagdish, one of our drivers, a real character. Also Sanjay, our guide on the last two days in Mumbai, very interesting history tour. Big thank you Trinetra Tours. We have already recommended you to all our friends and family and we know we will definitely be using you again. Manohar & Nilu Sinhal. 

– NiluMano2018

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We did a private tour of the attractions included in the Golden Triangle tour package and our experience with Trinetra Tours exceeded out expectations. The tour was very well organized and the staff was very professional. The guide at each attraction was timely, knowledgeable and respectful and went the extra mile to explain things at length. At no point during the tour were we pressured to rush and we took our time exploring places, visiting shops etc. The chauffeur, Mr. Negi, who drove us to the various sites during the entire trip was a very safe driver. He was courteous, reliable and very helpful - kudos to him for making our trip very memorable. We would recommend Trinetra tours to anyone without any hesitation - their service is excellent.

– 2017_vs

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It was my first trip to India and my first experience with Trinetra Tour.

I found them very accountable and trustable. I had 11 flights. 
In each airport two people waiting for me.( ahead of time) . one driver and one representative of the Trinetra. 
The hotels that they booked for me were very clean and comfortable.
The tour guides were knowledgeable and able to answer my questions. They did their best to make my trip to India unforgettable.
I will recommend this company to all my friends and If I want travel to India again, I definitely chose them to organize my trip.
I am thankful for what they did for me.

– hpooya

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We had the most memorable holiday ever organised by Trinetra. We gave Trinetra an idea of where we would like to visit and a time scale and the company came up trumps. After enjoyable emails 're arrangements we set off in great excitement. We were met at the airport by a local agent and taken to our car straight to the hotel. Our drivers were brilliant, as were the guides whose knowledge was amazing..Having a driver with you most of the trip left us feeling in very safe hands. Their driving skills are incredible, their friendliness and caring second to none. It felt like having your Dad around taking care of you. We also know that at any time we could ring the company, or change our plans. Highly recommend and would use the company again. 

– dusty236