Privacy Policy

Introduction

Trinetra Tours™ Private Limited is an inbound tour company committedto maintaining the security and confidentiality of the personalinformation gathered and used on the www.trinetratoursindia.com website ("hereinafter the Website"). This Privacy Statement covers www.trinetratoursindia.com.

Information Collected

Trinetra Tours™ Private Limited collects information that you voluntarily provide to us on the Website. The types of personal identifying information ("PII") that may be collected on the Website are customer name, names of companion travelers, mailing address, e-mail address, Telephone Number(s), date of birth, passport information, credit card and payment information. Non-personal data that you voluntarily provide to us may be collected on the Website during your usage of the site.

Children and individuals under 18 years of age are not permitted to make payment transactions on our site.

Information Use

Trinetra Tours™ Private Limited gathers, stores, and processes the PII received on the website in order to process payments for travel products and services purchased by you . Trinetra Tours™ Private Limited may share your information with its authorized technology, marketing and service providers. However, Trinetra Tours™ Private Limited does not sell, share, rent, or trade personal information to third parties for promotional purposes. The suppliers of travel inventory (hotels, airlines, etc.) that receive your information may have privacy policies that are different than this Privacy Policy. Our credit card processing uses your PII solely to facilitate the completion of your travel booking.

We may share the information you provide, including PII, with third parties in a legal proceeding, when there is reason to believe that illegal or fraudulent activity has or may occur, and/or in certain corporate transactions provided the recipients of the data in these transactions are contractually obligated to abide by this or a similar Privacy Policy.

Trinetra Tours™ Private Limited may automatically collect statistics about your visit to our Website when you visit the Website. This information does not identify you as an individual and it is intended to gather information about your visit to our Website. The types of information that may be collected is your IP address, and, pages visited on the Website. This information is collected through the use of tracking technologies such as log files and web beacons.

Option To Control Information

PII does not have to be revealed when you visit the Website. Nevertheless,Trinetra Tours™ Private Limited may collect data about your use of the Website; this data will be anonymous and will not be linked to any PII unless that information is provided voluntarily. This information is collected to help us improve our Website and service.

Communications From The Site

You will receive transaction or service related communications from the Website when you purchase travel products and services through our Website. Additionally, you may receive promotional communications from us if you choose to receive these communications.

Blogs And Testimonials

If you comment to a blog or post a testimonial on this Website, you should be aware that any PII you submit can be read, collected, or used by other users on these forums, and the PII can be used to send you unsolicited messages. We are not responsible for and will not protect the privacy of the PII you choose to submit in these forums.

Service Providers

We use third parties to provide credit card processing, email services, web-analytics, and live-chat services on our Website. When you sign up for these services, we will share your PII as necessary for the third party to provide the services. These third parties are prohibited from using your PII for any other purpose

Security And Confidentiality

The security of your PII is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we protect the information using a very secure technology. We follow generally accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your PII, we cannot guarantee its absolute security.

We reserve the right to disclose your PII as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, or legal process. In addition, Trinetra Tours™ Private Limited may disclose certain information in cases of fraud or abuse of the Website.

Changes To This Privacy Statement

Changes to this Privacy Statement may be made from time to time. If any change is unacceptable to you, you may edit or remove your information subject to the restrictions noted herein. Trinetra Tours™ Private Limited reserves the right to modify this Privacy Statement at any time, so please review it frequently.

Contact Us

If you would like to contact us regarding this Privacy Statement, you can reach us by our mailing address at Suite 607, Ansal Majestic Towers, Vikas Puri, New Delhi - 110018 or by email at tours@trinetratoursindia.com / accounts@trinetratoursindia.com

Client Testimonials

The Proof Of the Pudding Is in Eating it. Suggest Check The Feedback Of Guests Who Have Tasted The Trinetra Pudding!
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Excellent trip. well, designed with all 19 members accommodated ages from 7 to 79 including one handicapped member confined to a wheelchair.

Accommodation transparency and guides knowledgeable and attentive to the needs of the individuals in the group.


 

– Cynthia K

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This is our very first time going for a private tour. We would say Trinetra Tours had set the par very high and we are now having very high expectation towards our next private tour experience.

We are really surprised by they service. It was flawless from before till after the trip. Before the trip, they follow up closely with us and pay attention to our needs while coming out with the itinerary. During the trip, there is zero hiccup for details such as transportation, accommodation etc. Even after the trip, they gently follow up with us to make sure we had a good time with them.

Instead of being customer and client, we felt like we are traveling with new friends. They share their culture, stories and jokes with us throughout the trip which made us understand India from a local perspective.

I would strongly recommend all my friends to plan their tour with Trinetra Tours and I can guarantee they won't be regret by choosing them!

– Ken_Pun

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My 20 year old daughter and I had the most incredible trip with Trinetra Tours. Just the two of us visited Delhi, Varanasi, Jaipur, Pushka, Agra and then bank to Delhi. We saw so much and were very well looked after. Trinetra Tours organised everything from our hotels to domestic flights. It was a pleasure and so easy for us. Our drivers and guides were fantastic couldn’t fault anything. 
I did my research before choosing which company to go with and were to travel too in India around Aug/Sept. I now know first hand why Trinetra tours have such excellent reviews. They delivered on everything and nothing was too much trouble. 
If you are looking for a wonderful tour company then we recommend Trinetra Tours. They were very honest, obliging, caring and provided excellent service. We felt very safe with our tour guides and drivers at all times. We can’t thank Trinetra enough for a wonderful India experience so much gratitude.

– rachncraigd Kuala Lumpur, Malaysia

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Nos decidimos a contratar el viaje en agencia en destino y fue un acierto. Con Rahul, desde el periodo de consulta hizo las modificaciones oportunas para adecuar el viaje a nuestras necesidades. El trato muy educado y amable por su parte, al igual q chófer, guías y representantes.
Recomendamos esta agencia para conocer la India.

– Ivanetees g Province of Pontevedra, Spain

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Nuestra opinión sobre Trinetra se resume en una experiencia muy buena y recomendable. Agradecemos el trabajo realizado en especial a Rahúl y Nandú el conductor.

– Nomadasocasionales Valladolid, Spain