Our Refund and Cancellation Policy

Our cancellation policy is governed by similar policies imposed by other provider of services. Till 30 days before the tour there are no payments requested nor any cancellation charge imposed. However, there would be exceptions in certain cases where advance payments would be required to secure certain services. In such situations the payment and cancellation policies would vary on a case by case basis.. If any tour is cancelled within 30 days of operation, then, a 50% cancellation charge can be levied by the company. However, in a case by case situation depending upon what funds the company can retrieve from the various vendors, the cancellation figure might be smaller. For any cancellations effected during the course of the tour, the refunds would be at the discretion of the company.

Client Testimonials

The Proof Of the Pudding Is in Eating it. Suggest Check The Feedback Of Guests Who Have Tasted The Trinetra Pudding!
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Excellent trip. well, designed with all 19 members accommodated ages from 7 to 79 including one handicapped member confined to a wheelchair.

Accommodation transparency and guides knowledgeable and attentive to the needs of the individuals in the group.


 

– Cynthia K

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This is our very first time going for a private tour. We would say Trinetra Tours had set the par very high and we are now having very high expectation towards our next private tour experience.

We are really surprised by they service. It was flawless from before till after the trip. Before the trip, they follow up closely with us and pay attention to our needs while coming out with the itinerary. During the trip, there is zero hiccup for details such as transportation, accommodation etc. Even after the trip, they gently follow up with us to make sure we had a good time with them.

Instead of being customer and client, we felt like we are traveling with new friends. They share their culture, stories and jokes with us throughout the trip which made us understand India from a local perspective.

I would strongly recommend all my friends to plan their tour with Trinetra Tours and I can guarantee they won't be regret by choosing them!

– Ken_Pun

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My 20 year old daughter and I had the most incredible trip with Trinetra Tours. Just the two of us visited Delhi, Varanasi, Jaipur, Pushka, Agra and then bank to Delhi. We saw so much and were very well looked after. Trinetra Tours organised everything from our hotels to domestic flights. It was a pleasure and so easy for us. Our drivers and guides were fantastic couldn’t fault anything. 
I did my research before choosing which company to go with and were to travel too in India around Aug/Sept. I now know first hand why Trinetra tours have such excellent reviews. They delivered on everything and nothing was too much trouble. 
If you are looking for a wonderful tour company then we recommend Trinetra Tours. They were very honest, obliging, caring and provided excellent service. We felt very safe with our tour guides and drivers at all times. We can’t thank Trinetra enough for a wonderful India experience so much gratitude.

– rachncraigd Kuala Lumpur, Malaysia

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Nos decidimos a contratar el viaje en agencia en destino y fue un acierto. Con Rahul, desde el periodo de consulta hizo las modificaciones oportunas para adecuar el viaje a nuestras necesidades. El trato muy educado y amable por su parte, al igual q chófer, guías y representantes.
Recomendamos esta agencia para conocer la India.

– Ivanetees g Province of Pontevedra, Spain

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Nuestra opinión sobre Trinetra se resume en una experiencia muy buena y recomendable. Agradecemos el trabajo realizado en especial a Rahúl y Nandú el conductor.

– Nomadasocasionales Valladolid, Spain