Refund & Cancellation Policy

Our cancellation policy is governed by similar policies imposed by other provider of services. Depending upon the tour that is booked, we would let you know the payment schedule for the said tour. We, on our part, would request payments only when they are needed. If the tour is cancelled after you have paid only for the inner India flight tickets, then, there would be a cancellation charge of INR 4000 per person / per sector of air travel (plus 5% GST on the total amount received on this account). We will refund the rest of the amount to the client. Certain components of your tour such as Jungle safaris would be non-refundable. The payment due date for these activities would also be mentioned separately to guests in our payment schedule. There may be certain components of your tour such as cruise or Luxury Train bookings as well as specific hotels that would need a certain amount as non-refundable deposits. We will make that known in advance. Similarly, hotels and vendors would stipulate a date by which they would require non-refundable deposits. This information would also be shared in advance. For each booking, unique cancellation charges would apply depending upon the services involved in the set tour program. We would suggest that the applicable cancellation charge for a tour is ascertained at the time of booking. However, if a tour is cancelled within 25 days, there would be no refund as all vendors, hotels and service providers would have been paid non-refundable deposits to secure services on a definite basis. On the other hand, if a client is constrained to cancel the tour for personal or medical reason, we would extend full cooperation by sharing the cancellation amount on our letterhead. On the basis of this, our client can claim compensation from their insurance company.